Vets At Bretby – Vets in Burton On Trent
Clinic Overview
- Gentle, reassuring handling: owners repeatedly describe pets being put at ease, including anxious dogs, older pets and first-time puppy visits. - Strong surgical care and aftercare: spay and other operation reviews mention clear communication, confidence in the team, smooth recoveries and thoughtful follow-up afterwards. - Helpful support for ongoing medical problems: recent feedback mentions care for a dog with fluid on the heart, alongside earlier praise for support with skin disease, cancer and Cushing’s.
Services
- •Routine and preventive care: vaccinations, parasite prevention and microchipping are listed. Recent owners mention first injections for a retriever puppy, annual vaccines for a dog that had learned to feel comfortable at the practice, and ongoing guidance for new pet owners.
- •Surgery and post-operative care: the practice handles neutering and spaying, and reviews also mention two other operations for a cockapoo. Owners describe clear pre-op discussions, reassuring handovers, smooth procedures, follow-up calls and staff being available for questions afterwards.
- •Diagnostics, medical care and higher-acuity work: the clinic lists in-house ultrasound, digital x-ray and laparoscopy, along with emergency and critical care capability. Recent reviews mention treatment and monitoring for issues including fluid on the heart, skin disease, an eye ulcer, and longer-term support for skin cancer and Cushing’s.
- •Dental, end-of-life care and ongoing condition management: dental care is listed on the website, and reviews continue to describe compassionate support for chronic illness and a kind, dignified approach when pets reach the end of life.
- •Species seen and facilities: the website lists dogs, cats, small mammals, birds and reptiles. Reviews include a tortoise being seen promptly and handled gently, and the purpose-built site includes separate waiting areas for cats and dogs as well as dedicated dental, surgical and isolation spaces.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews add a positive pricing theme, with owners describing the practice as reasonably priced or competitive and appreciating being told costs upfront; earlier feedback also mentioned extras around neutering such as a free pre-op check and included follow-up appointments.
People
- •Kieran: regularly praised for clinical care, explanations and gentle handling. Reviews mention him carrying out surgery, supporting ongoing medical cases, helping nervous dogs settle before appointments, and guiding owners through end-of-life care.
- •Kathryn: frequently singled out for going above and beyond, including with puppy first visits, owner education, ongoing treatment and compassionate support in more difficult cases.
- •Anna: thanked for helping owners weigh options before neutering and for compassionate care during a dog’s final illness.
- •Chloe and Lauren: Chloe is mentioned for reassuring owners before a spay and answering questions clearly, while Lauren is praised for post-op communication, discharge support and follow-up calls.
- •Wider team: veterinary nurses, reception staff and the broader team are repeatedly described as friendly, caring, supportive and professional.
Reviews
Vets At Bretby has a 5.0-star Google rating from 50 reviews.
- •Gentle, reassuring handling: owners repeatedly describe pets being put at ease, including anxious dogs, older pets and first-time puppy visits.
- •Strong surgical care and aftercare: spay and other operation reviews mention clear communication, confidence in the team, smooth recoveries and thoughtful follow-up afterwards.
- •Helpful support for ongoing medical problems: recent feedback mentions care for a dog with fluid on the heart, alongside earlier praise for support with skin disease, cancer and Cushing’s.
- •Friendly service with clear communication on costs: reviewers often describe the team as welcoming and professional, with some specifically praising reasonable pricing and being told charges upfront.
