Burton Vets – Vets in Burton On Trent
Clinic Overview
- Many recent reviewers describe the team as friendly, caring and professional, with especially positive mentions for the reception staff. - Owners also praise clear explanations and good handling, including a same-day ear appointment where treatment was explained well, and a cat consultation noted for attention to detail. - Support during difficult moments stands out as a recurring strength, particularly around euthanasia care for an elderly cat.
Services
- •Routine and preventive care, including consultations, vaccinations, booster appointments, kennel cough vaccination and Pet Health Club® Plus, which includes consultations as part of the plan.
- •Illness investigation and treatment, with reviews describing thorough assessment and follow-up for a dog with fits/seizures that are now better controlled, as well as examination and treatment for an ear problem with medication prescribed and aftercare explained clearly.
- •Urgent appointments, with owners describing being booked in the same morning for a concern and longer-term clients saying the practice can help quickly in emergency situations.
- •End-of-life support and euthanasia, with reviewers highlighting kind, supportive handling from receptionists, nurses and vets during difficult appointments.
Pricing
No published pricing information is currently available for this clinic.
People
Charlotte is the only staff member thanked by name in recent reviews, with one owner praising her patient, calming approach during an examination. More broadly, reviews often praise the reception team, veterinary nurses and vets for being friendly, considerate and clear when explaining treatment and care.
Reviews
Google rating: 4.6/5 from 164 reviews.
- •Many recent reviewers describe the team as friendly, caring and professional, with especially positive mentions for the reception staff.
- •Owners also praise clear explanations and good handling, including a same-day ear appointment where treatment was explained well, and a cat consultation noted for attention to detail.
- •Support during difficult moments stands out as a recurring strength, particularly around euthanasia care for an elderly cat.
- •Negative feedback is limited but serious, focusing on value, communication and a disputed parvo case, with a small number of reviewers reporting rudeness or dissatisfaction with how concerns were handled.

