Victoria Veterinary Centre Ltd – Vets in High Peak
Clinic Overview
- Recent feedback is mostly very positive, with several long-standing clients saying the practice has treated their pets well over many years. - Reviewers frequently praise the team for being friendly, helpful and professional. - Specific examples include a welcoming first vaccination visit for a puppy, same-vet continuity for an anxious reactive dog, and same-day help for a cat that was not yet registered.
Services
- •Routine veterinary care: regular appointments for cats and dogs, with recent examples including puppy first vaccinations and support for an anxious, reactive dog.
- •Urgent and same-day help: the practice website mentions an out-of-hours emergency service, and reviews include an example of a cat being seen the same day despite not being registered.
- •Rehabilitation and complementary care: acupuncture and physiotherapy are listed on the website.
- •Ongoing treatment support: prescriptions and a pet health plan are available.
- •Species mentioned: cats, dogs including greyhounds, and ferrets.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews still describe the practice as willing to have realistic discussions at different budget points, with some clients feeling the focus is on the animal’s needs rather than upselling.
People
- •Heidi is singled out by name in a long-standing client review for especially positive service.
- •Katy is thanked by name by a reviewer who says she was especially helpful during a traumatic time.
- •The wider team is commonly described as friendly, helpful, welcoming and professional, including positive mentions of reception staff, nurses and vets.
- •One recent reviewer felt the human side of the experience was lacking during end-of-life care and said their wife was spoken to sharply by reception.
Reviews
Victoria Veterinary Centre has 4.8 stars from 90 Google reviews.
- •Recent feedback is mostly very positive, with several long-standing clients saying the practice has treated their pets well over many years.
- •Reviewers frequently praise the team for being friendly, helpful and professional.
- •Specific examples include a welcoming first vaccination visit for a puppy, same-vet continuity for an anxious reactive dog, and same-day help for a cat that was not yet registered.
- •A small minority note a less positive experience, with one owner describing interactions around an elderly dog’s care as judgmental and lacking compassion.
