Knox & Devlin Veterinary Surgeons

- Many owners describe the team as friendly, caring, and professional, with positive mentions for reception staff, nurses, and vets. - Clear communication is a recurring strength: reviewers mention being kept informed during testing and surgery, having treatment and costs explained plainly, and feeling included in decision-making. - Richard is singled out for follow-up and accommodating individual pets’ needs, while Richard and George are both praised for helping dogs feel at ease.

Services

•Routine and preventive care: consultations, vaccinations, parasite control, six-month health checks, microchipping, blood pressure checks, and nurse clinics.
•Surgery and dentistry: neutering, general surgery, dentistry, and dental extractions. Recent reviews mention careful pre-surgery testing before a spay, clear updates through treatment, and dogs being kept calm ahead of vaccinations.
•Diagnostics: in-house laboratory testing, X-ray, and ultrasound.
•Everyday support and practical care: grooming, nail clipping, anal sac expression, and help with medication administration. One owner specifically praised advice on using a soft treat to help a cat take tablets.
•Travel, visits, and emergencies: pet travel documentation, home visits, and out-of-hours cover through Vets Now.
•Species seen: dogs, cats, rabbits, guinea pigs, gerbils, hamsters, small cage birds, and backyard poultry.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews do not point strongly to the practice being notably cheap or expensive, but several owners mention that treatment options and costs were explained clearly.

People

•Richard Cook: praised for accommodating pets’ needs, following up promptly, and explaining treatment plans and costs clearly.
•George: mentioned positively by owners who say he helps their dogs feel at ease before vaccinations.
•Reception, nursing, and wider team: often described as kind, patient, helpful, and reassuring, including when arranging short-notice appointments and supporting owners through treatment decisions.

Reviews

Google rating: 4.0/5 from 48 reviews. Recent feedback is mixed overall, with many positive comments alongside a small number of more critical experiences.

•Many owners describe the team as friendly, caring, and professional, with positive mentions for reception staff, nurses, and vets.
•Clear communication is a recurring strength: reviewers mention being kept informed during testing and surgery, having treatment and costs explained plainly, and feeling included in decision-making.
•Richard is singled out for follow-up and accommodating individual pets’ needs, while Richard and George are both praised for helping dogs feel at ease.
•More critical comments include one serious complaint about treatment and communication after a dog’s death, and another long-term client who felt disappointed by the lack of sympathy or follow-up after losing a pet.

Reviews for Knox & Devlin Veterinary Surgeons

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Reviews from pet owners who enquired with Knox & Devlin Veterinary Surgeons through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 48 we track in total. Recent reviews may not be representative of overall sentiment.

Pam

1 month ago

Staff could not be more helpful. The vet Richard Cook went out of his way to accommodate my cats needs. The following day he went in early to do follow up .many Thanks

Finola Torkington

2 months ago

Valerie Burgess

Patrycja

4 months ago

I am so impressed with the care Mya received from everyone at the practice, from the reception team to the nurses and vets. They were all so kind, patient, knowledgeable, and professional throughout the whole process. Mya was booked in for her spaying procedure, but it took a few weeks of testing to make sure she was ready for surgery. Every step of the way, the team kept us informed, answered all our questions, and showed so much patience and care. When we picked her up after the surgery, I was amazed. She was so clean there wasn't a single mark of blood on her, and her wound was immaculate. It was clear that she had been looked after with incredible attention to detail. I honestly couldn't be happier with the care Mya received, and it gives me complete peace of mind knowing that all three of my Staffies are in their care. Thank you all so much for everything you do. I wouldn't hesitate to recommend you to anyone looking for a caring and knowledgeable veterinary practice.

Lindsay Nickisson

5 months ago

Josee Daniels

8 months ago

Would give zero stars if I could. Horrible experience, the vet lied on medical records and on statements, didn’t offer proper treatment, completely biased internal investigation, and the vet who did the consultation with my dog refused to speak to me after she died. Would NOT recommend

Jean Rudd

9 months ago

We recently lost our beautiful boy , we have used K&D for over 11 years. Everything possible was done for him, but he couldn’t make it. We have since left the practice and decided to move our other dog to a more progressive practice. You would think that after 11 years of business, a sympathy message of some sort would have been sent, along with we’re sorry your leaving? Says it all really!

Jane

11 months ago

A fantastic small practice really friendly team who make you part of the decision making process whilst providing the highest level of care for your pet

Shirley O'Shea

Lorraine Enright

1 year ago

Thank you for seeing my pet minnie at such short notice, while we was away on holiday lovely vet and reception so helpful on the phone hopefully with your advice and reassurance she is on her way to recovery highly recommended a lovely vet service.