Medivet New Mills

- Owners frequently describe the team as friendly, caring, compassionate, and professional, with praise covering vets, nurses, and reception staff. - A strong theme is clear, unrushed communication, with reviewers valuing the way options, treatment, and pricing are explained. - The practice continues to be praised for thoughtful handling of nervous or reactive pets, including a reactive collie whose spay was described as easy and stress-free.

Services

•Routine surgery and planned procedures: Spaying and neutering are part of the clinic’s core work, with recent reviews mentioning kitten spays, a reactive collie booked for a spay, and a chihuahua neutering.
•Urgent and same-day care: Reported examples include a dog seen within around 10 minutes on a Saturday morning for a thorn in its paw, and an older cat seen straight away for urgent assessment and reviewed again the following day.
•Cat care and ongoing treatment: Feedback highlights careful support for cats, including care for a neglected stray being fostered, with praise for patience, compassion, and clear advice.
•End-of-life care: The practice has been mentioned in connection with follow-up assessment and euthanasia after a poor prognosis was confirmed.
•Support for anxious or reactive pets: Owners describe the team listening carefully and adapting handling to reduce stress, including making a reactive dog’s spay experience easier and calmer.
•Emergency provision: The clinic states that it offers 24/7 emergency care.

Pricing

A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. The clinic publishes an out-of-hours emergency consultation fee of £130 for consultations between 7pm and 9am. Review comments are generally positive on price communication, with one owner praising discussion of options and costs, another calling the price for two kitten spays excellent, and one Saturday thorn-removal visit reported as free of charge.

People

•Stefano (vet): Praised for patience, compassion, and skill, particularly in caring for cats and a neglected stray being fostered.
•Erhan (vet): Also named positively by clients, with similar praise for compassionate and capable cat care.
•Reception team: Repeatedly described as welcoming, kind, and helpful, with individual reviews highlighting kindness and clear communication.
•Nursing team: Mentioned positively in feedback around neutering care and the overall compassion shown during consultations.

Reviews

Google rating: 4.7 stars from 226 reviews. Recent feedback is very positive overall.

•Owners frequently describe the team as friendly, caring, compassionate, and professional, with praise covering vets, nurses, and reception staff.
•A strong theme is clear, unrushed communication, with reviewers valuing the way options, treatment, and pricing are explained.
•The practice continues to be praised for thoughtful handling of nervous or reactive pets, including a reactive collie whose spay was described as easy and stress-free.
•Reviews also mention good routine surgical care and prompt practical help, including positive experiences with kitten spays, long-term care for cats and dogs, and a walk-in Saturday visit for a thorn in a dog’s paw.