The Charlesworth Veterinary Surgery

- Recent feedback is strongly positive about the team’s kindness, professionalism, and willingness to listen carefully to owners’ concerns. - Reviewers mention prompt care, including quick urgent appointments, effective treatment, and medication or pain relief where needed. - Several clients highlight clear explanations and helpful discussion of treatment options, with one saying the practice was noticeably cheaper than their previous vet for the same procedure.

Services

•Routine veterinary care for pets: Reviews describe consultations for ongoing health concerns, including support for older dogs, examinations, pain relief, and medication when needed.
•Urgent appointments: Recent feedback includes dogs being seen quickly and improving soon after treatment.
•Emergency out-of-hours care: The practice continues to offer emergency support, with one reviewer highlighting a kind and professional response during a busy and emotional late-hours visit for a cat.
•Ongoing treatment support: Clients mention staff taking time to explain treatment processes and helping them understand options for longer-term care.
•Practice team support: Reviews regularly praise the combined help from vets, nurses, and administrative staff.

Pricing

No published pricing information is currently available for this clinic.

People

No individual staff members are named in recent feedback, but reviews consistently praise the vets, nurses, and administrative team. They are described as friendly, caring, professional, and especially supportive during urgent or emotional visits.

Reviews

The clinic has a Google rating of 4.6/5 from 366 reviews.

•Recent feedback is strongly positive about the team’s kindness, professionalism, and willingness to listen carefully to owners’ concerns.
•Reviewers mention prompt care, including quick urgent appointments, effective treatment, and medication or pain relief where needed.
•Several clients highlight clear explanations and helpful discussion of treatment options, with one saying the practice was noticeably cheaper than their previous vet for the same procedure.
•Longer-term trust is a recurring theme, including praise for ongoing care of elderly dogs, while one reviewer noted delays with insurance claims as the main downside.

Reviews for The Charlesworth Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 366 we track in total. Recent reviews may not be representative of overall sentiment.

Jean Durrant

2 months ago

All the staff were very helpful, Zac was examined and pain relief medication provided.

Cynthia Turner

At last someone that cares about my dog Luca.At last he got the treatment he needed and the correct medication and at last someone listened to my concerns.

Trish Booth

The staff are incredibly friendly. They took the time to explain their processes in order for me to get the most cost effective solution for ongoing treatment for my dog . The vet herself was lovely, very kind to my anxious dog . I’ve recently moved to this practice and they were almost £40 cheaper than my old vets for the same procedure . I would thoroughly recommend them on my experience so far .

John Pearce

Always accommodating and provide a professional service.

Greg Tully

Charlsworths are always polite and caring. We are on pet plan so it's all sorted

steven Green

9 months ago

David Batterham

10 months ago

Jo cat

Great vets, nurses and admin staff. Compassionate staff who have cared well for my elderly mums dogs for many years. The only downside id say is the delays in insurance claims being fulfilled, but otherwise cannot fault them.

Amber Davey

I recently visited the surgery for the emergency out of hour service. I would like to thank all the staff for being so kind. My experience was painful and I couldn't hold in my emotions. But the team stayed professional and accommodating to me and my little kitty. Especially as it was very busy and filled with other sad situations. No one plans to see the emergency vet, but I'm thankful Charlesworth was able to see us.

Paul Dixon

11 months ago

Saw my dog very quickly, thank you. Oscar says thanks as well. He feels much better now.