Staveley Vets – Vets in Chesterfield
Clinic Overview
Staveley Vets presents itself as an independent small-animal practice in Chesterfield. Owners regularly describe a friendly, caring team with strong communication, from urgent phone advice and regular inpatient updates to clear discussions of treatment options and likely costs. Recent feedback includes complex emergency surgery, routine preventive care, spays, and compassionate end-of-life support, alongside a small number of complaints about communication and appointment handling.
Services
- •Small animal veterinary care for routine and more complex problems, with owners mentioning treatment for dogs, cats, rabbits, and reptiles.
- •Preventive care, including vaccinations; reviews include a first vaccination appointment for a new puppy as well as routine pre-op checks.
- •Surgical and procedural care, including spays and quicker-turnaround procedures such as a chest cyst being diagnosed, booked in promptly, treated the next day, and discharged home the same day. More recent feedback also mentions emergency surgery and a complex life-saving operation.
- •Diagnostic work-ups and treatment planning; one owner highlights time spent investigating an eye problem, checking reference material, and seeking additional expertise before settling on treatment.
- •Urgent and emergency care, with examples of immediate phone guidance, rapid admission, an overnight stay, regular updates and photos, and clear discharge instructions.
- •Facilities and practice environment mentioned by owners include a clean waiting area, parking, and an outside area for dog toileting. The practice is also noted as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews also mention clear upfront estimates before treatment, with owners describing the fees as reasonable and, in one emergency case, less than expected.
People
- •Sue and James are thanked for quickly diagnosing and treating a dog’s chest cyst, with owners praising their caring and efficient approach.
- •Katie is singled out for emergency care, with detailed explanations, regular overnight updates, photos, and help around an insurance claim.
- •Catherine Williams is praised for taking time to explain what is happening and talk through options, while Esme is highlighted for a careful, thorough approach to a difficult eye case.
- •Sabrina is also mentioned positively for support around the loss of a pet. Reviewers also speak well of the wider practice nurses, reception staff, and vets for being friendly, gentle, and compassionate.
Reviews
Google rating: 4.8/5 from 449 reviews.
- •Recent feedback is overwhelmingly positive, with owners often describing the team as friendly, caring, professional, and efficient.
- •Communication stands out as a recurring strength: reviewers mention clear explanations, honest and realistic expectations, detailed home-care advice, and regular updates during inpatient or emergency care.
- •Recent examples of care include a complex emergency operation, spay surgery and follow-up support, same-day discharge after a procedure, and calm, compassionate euthanasia care, including a condolence card and memorial flower seeds.
- •A small minority of negative feedback centres on communication and appointment handling, including one complaint about a rude interaction and a cancelled appointment linked to missing records.
