Chapel House Veterinary Practice Ltd

- Recent feedback is consistently warm about the team’s caring, helpful approach, with long-standing clients saying the practice keeps both pets and owners in mind. - Clear communication stands out, with owners mentioning thorough examinations, quick results, and treatment plans explained in a way that feels reassuring. - Urgent and sensitive situations are handled especially well in reviews, including short-notice appointments, prompt assessment, and calm, dignified support around euthanasia and aftercare.

Services

•Small-animal veterinary care, including consultations, diagnostics, treatment planning, and ongoing routine care.
•Website-listed areas of focus include dermatology, physiotherapy, internal medicine, surgery, and emergency/critical care.
•Emergency appointments are a clear strength in client feedback, with examples of pets being seen within the hour and short-notice appointments being accommodated.
•Surgical care is reflected in reviews, including neutering and the removal of a nodule during the same procedure when needed.
•Preventive care mentioned by clients includes annual reviews, vaccinations, and a pet plan covering flea and worm treatment alongside annual vaccination.
•The team is often praised for adapting handling to the individual animal, including taking time with cats and helping reduce stress for nervous pets.
•End-of-life care is a recurring theme, with owners describing compassionate support, time to say goodbye, and thoughtful aftercare.
•The practice is also listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

•Reviews specifically thank Claire, surgeon Dan, Lucy, Sam, Karolina, and Beth.
•Clients frequently praise the vets and nurses for being thorough, kind, and clear when explaining findings, options, and next steps.
•Reception staff are repeatedly described as friendly, polite, and genuinely interested in animals.

Reviews

Google rating: 4.6/5 from 356 reviews.

•Recent feedback is consistently warm about the team’s caring, helpful approach, with long-standing clients saying the practice keeps both pets and owners in mind.
•Clear communication stands out, with owners mentioning thorough examinations, quick results, and treatment plans explained in a way that feels reassuring.
•Urgent and sensitive situations are handled especially well in reviews, including short-notice appointments, prompt assessment, and calm, dignified support around euthanasia and aftercare.
•The only repeated criticism is that delays are not always explained early enough when emergencies affect the schedule.

Reviews for Chapel House Veterinary Practice Ltd

No VetsCompared reviews yet

Reviews from pet owners who enquired with Chapel House Veterinary Practice Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 356 we track in total. Recent reviews may not be representative of overall sentiment.

catherine Louise

6 days ago

Lee Reece

1 week ago

Mark Potter

1 month ago

My previous dog and now our new puppy have been registered at Chapel House vets and I can't recommend them highly enough for their helpfulness and caring approach. They always have the animals interests as priority but the owners a very close second.

Richard Glogley

1 month ago

Tommy

1 month ago

We have used Chapel House for many years, and when the time came to say goodbye to our dog Penny of 13 years, the team were exemplary. They got us in at short notice, then slid the appointment further back to allow us to have a couple more precious hours at home. Then on arrival, the vet was fantastic. Answered all our questions, laid out all answers with options in a beautiful and dignified way. We let Penny fall asleep, and did so know it was the right decision based on all the superb knowledge and care the vet had provided. We were given as much time as we needed to say goodbye (beyond closing time I may add) and was comforted throughout. Even when it came to collecting Penny's ashes, the presentation of the bag,box and ashes were beautiful. A card with her paw prints and lock of hair were immaculately and delicately put together. Thank you Chapel House Team. A dog isn't just a pet, they're a family member, and they understand this and were brilliant throughout.

Christian Harrison

6 months ago

Vet took her time with my cat, thorough examination to determine a diagnosis. Front desk staff are lovely, polite and have a genuine interest in animals.

Donna Carter

6 months ago

Always a friendly service x

Wendy Lee

7 months ago

I was very impressed with the way my dog was treated and within a day I had the results and a treatment plan to help Tolly recover. I feel confident with the practice and the receptionist are lovely.

christine underwood

7 months ago

I have taken my animals here for many years always treated well pets have an annual review which is good. Pet plan available which provides flea and worm also annual Vaccination. Staff are always polite and do a good job in a very busy practice. I'm fussy so it must be good.

Richard

8 months ago

We needed our beautiful pup Lulu to be neutered due to complications with her seasons with her being almost 6 years old we were worried that there may be complications, so we were looking around for the best possible care for her. After much research we decided that Chapel House Vets was the right one for us we had an initial appointment with Claire who talked us through the whole process and made us feel that Lulu was in safe hands we were also reassured that the surgeon Dan was also one of the best . Due to unforeseen circumstances it was discovered that Lulu had a nodule that could be cancerous but Dan acted extremely quickly and removed it during the operation. (it was later confirmed to be benign phew!) Lulu recovered well and we were so relieved! The whole process was handled smoothly with care and and attention. Everyone we met were so kind and caring from the reception staff to the nurses and the vets we saw, a big thank you to Dan, Claire, Lucy, Sam Karolina and I think Beth who made a fuss of Lulu when we came for their boosters it was lovely to see that they remembered names after such a short period of time. We have now registered all 5 of of fur babies with Chapel House Vets and we would highly recommend them.