Chapel House Veterinary Practice Ltd

- Clients often describe the team as friendly, caring, and efficient, with particular praise for clear explanations during consultations. - Several reviews highlight prompt care for urgent problems, including same-day access and a full examination without a long wait once seen. - Owners mention good follow-through after treatment, including quick results and treatment plans, and positive experiences around surgery and recovery.

Chapel House Veterinary Practice Ltd is a Linnaeus practice in Chesterfield offering small-animal care, with website-listed strengths in dermatology, physiotherapy, internal medicine, surgery, and emergency critical care. It is also listed as a veterinary nurse training facility and offers emergency veterinary services. Recent feedback is very positive, especially for clear explanations, kind handling, rapid access for urgent cases, and thoughtful end-of-life support, though some clients say delays are not always proactively explained.

Services

•Small-animal veterinary care, including consultations, diagnostics, treatment planning, and ongoing routine care.
•Website-listed areas of focus include dermatology, physiotherapy, internal medicine, surgery, and emergency/critical care.
•Emergency veterinary services are listed, and reviews describe urgent appointments being accommodated quickly, including one pet being seen within the hour.
•Surgical care is reflected in recent feedback, including a neutering procedure where a nodule was also removed during the operation.
•Preventive care mentioned by clients includes annual reviews, vaccinations, and a pet plan covering flea and worm treatment alongside annual vaccination.
•The team is described as adapting handling to the individual animal, including support for anxious or skittish cats and accommodating requests intended to reduce stress.
•End-of-life care is a recurring theme in reviews, with owners mentioning kind, patient support during euthanasia visits and sympathy cards afterwards.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews also include comments describing the practice as reasonably priced.

People

•Recent reviews specifically thank Claire, surgeon Dan, Lucy, Sam, Karolina, and Beth.
•Clients frequently praise the vets and nurses for taking time, being thorough, and explaining findings and next steps clearly.
•Reception staff are repeatedly described as friendly, polite, knowledgeable, and genuinely interested in animals.

Reviews

Google rating: 4.6/5 from 322 reviews.

•Clients often describe the team as friendly, caring, and efficient, with particular praise for clear explanations during consultations.
•Several reviews highlight prompt care for urgent problems, including same-day access and a full examination without a long wait once seen.
•Owners mention good follow-through after treatment, including quick results and treatment plans, and positive experiences around surgery and recovery.
•A small recurring frustration is waiting-room communication: one reviewer accepted that an emergency caused delays, but would have liked an earlier update.

Reviews for Chapel House Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 322 we track in total. Recent reviews may not be representative of overall sentiment.

Christian Harrison

1 month ago

Vet took her time with my cat, thorough examination to determine a diagnosis. Front desk staff are lovely, polite and have a genuine interest in animals.

Donna Carter

Always a friendly service x

Wendy Lee

I was very impressed with the way my dog was treated and within a day I had the results and a treatment plan to help Tolly recover. I feel confident with the practice and the receptionist are lovely.

christine underwood

2 months ago

I have taken my animals here for many years always treated well pets have an annual review which is good. Pet plan available which provides flea and worm also annual Vaccination. Staff are always polite and do a good job in a very busy practice. I'm fussy so it must be good.

Richard

We needed our beautiful pup Lulu to be neutered due to complications with her seasons with her being almost 6 years old we were worried that there may be complications, so we were looking around for the best possible care for her. After much research we decided that Chapel House Vets was the right one for us we had an initial appointment with Claire who talked us through the whole process and made us feel that Lulu was in safe hands we were also reassured that the surgeon Dan was also one of the best . Due to unforeseen circumstances it was discovered that Lulu had a nodule that could be cancerous but Dan acted extremely quickly and removed it during the operation. (it was later confirmed to be benign phew!) Lulu recovered well and we were so relieved! The whole process was handled smoothly with care and and attention. Everyone we met were so kind and caring from the reception staff to the nurses and the vets we saw, a big thank you to Dan, Claire, Lucy, Sam Karolina and I think Beth who made a fuss of Lulu when we came for their boosters it was lovely to see that they remembered names after such a short period of time. We have now registered all 5 of of fur babies with Chapel House Vets and we would highly recommend them.

Richard Humpleby

5 months ago

Excellent service in what can be a stressful trip

Rachael Cowell

Very efficient, polite and caring. Had to ask how long I was going to have to wait after already waiting 30 minutes and watching others come and go. Was told vet had an emergency which I have no problem with, but would have appreciated being informed. Was then seen quickly.

DK Green

6 months ago

Always friendly, welcoming and efficient, lovely to our pets, knowledgeable and always explain.

pamela lacey

Caring and thoughtful vets and I wouldn't dream of going anywhere else.

Jennifer Hogg

5* service. Urgent appointment needed. Seen with the hour. No waiting. Full examination and explanation given. Very happy 😃