The Star Animal Rehabilitation and Wellness Clinic Ltd

Services

• •General veterinary care for common pets and small mammals, including consultations, ongoing treatment, vaccinations, medication management, and routine monthly check-ups.
• •Rehabilitation services, with physiotherapy and hydrotherapy highlighted for recovery after major orthopaedic treatment, including a dog’s double hip operation.
• •Canine sports medicine, listed as a specialist area.
• •Diagnostics and medical workups, including blood tests and investigations for pets that are acutely unwell or have more complex histories.
• •Inpatient and supportive care, including IV fluids/drips, monitoring, and regular owner updates during the day.
• •Surgery and post-operative support, with reviews describing follow-on rehab and close aftercare.
• •Emergency veterinary services are listed in clinic information as 24/7 or extended hours, though no further detail is published here.
• •Veterinary nurse training facility status is also listed in clinic information.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average on cost, but this is based on very few comparable services. Review comments are broadly in line with that, with one owner saying they were pleasantly surprised by the fees.

People

• •Emma — named as Proprietor and Head of the Physiotherapy & Hydrotherapy Team; praised for helping guide a dog’s rehabilitation after major surgery.
• •Hollee, Dani, Sam — mentioned positively as part of the rehabilitation team.
• •Ellie — praised for taking time to understand a cat’s complex history and focus on underlying causes rather than just symptoms.
• •Rebecca Smith — singled out by one reviewer as an especially trusted non-locum vet.
• •Reviews also speak well of the wider vets, nurses, reception, and front-of-house team for being friendly, kind, and supportive.

Reviews

Google reviews: 4.8/5 from 340 reviews.

• •Feedback is strongly positive overall, with repeated praise for a friendly, welcoming team and pets that seem comfortable attending.
• •Reviewers highlight compassionate care during difficult moments, including end-of-life support, as well as attentive inpatient care with IV fluids, tests, monitoring, and regular updates to owners.
• •Day-to-day experiences are described as helpful and thorough, with comments also mentioning the newer premises, plenty of parking, and indoor seating.
• •A small minority of detailed criticism centres on inconsistency linked to locum cover, including concerns about continuity, a lost blood test, a medication issue, and dissatisfaction with complaint handling.