Bright Side Vets

I needed a consult for my bird to get checked and the receptionist Emma was amazing and helped as best as she could. Even when I went to the vets on the day. The receptionists and vets were also very kind and amazing. Thank you guys for your help. Would 100% recommend

Brightside vets are the best. For the best part of this year, been taking my 15 year old, old man Oscar as he is on palliative care. Firstly, the VIP pets club is a life saver, and highly recommend it if you have an older dog or a dog who needs lots of visits as you get free consults and lots of other important things for your animal companion. The reception team are amazing. Every single one has a massive big heart and always help when I phone up and need an emergency appointment with my old man. They really are the friendly face of the practise. The Vet nurses are A start and absolute legends, and know they care soo deeply about all the animals. The vet team go above and beyond, they're always clear about costs, next steps, clear and open communication and Emily who has been caring for Oscar always has his best interests at heart and has been hugely supportive during this period of his life. I do honestly believe, Emily and the whole Brightside team have given us these past months, where Oscar has had quality of life, and balances it with doing what is best. Thank you Brightside.

Staff were very pleasantand helpful, thank you

They are brilliant. There isn't a bad member of staff between them.

I couldn't begin to explain my appreciation for the kindness, consideration, professionalism shown by not only the vet we saw but, also all the staff who work there. They clearly explained what their diagnosis was of my dogs condition, with the information presented to them and what was going to be the best course of action for Him, in order to try to make his recovery as quick as possible. We are still waiting for the results of a recent test and been told we would be notified as and when they come in along with best cou we of action. The veterinary practice offers a messaging system, so your never very far from a professional or advice if needed. We were so impressed with the service received, we have all our dogs there. A big thank you to all the staff and would highly recommend anyone with a pet to visit this practice. Remember a dog or any pet, once you bring them into your home, they become family and a a result you would want the best care for a family member and here, that's what they do.

Saying goodbye to our beautiful dog Luna was one of the hardest things we’ve ever had to do, but the team at Bright Side Vets were so incredibly kind and compassionate throughout. They treated Luna with such dignity and care, and gave us the time and space we needed to say our final goodbyes. We will always be grateful for the warmth and empathy they showed during such a heartbreaking moment. Thank you for helping make Luna’s final moments so peaceful and for helping me with my insurance claim they made the whole process very easy.

We have a 16 and half year old boy. The understanding, care and listening to what we want for our boy from the vet Carina has been second to none, but the first point of call for us all is the receptionist who are outstanding. I have spoken to one receptionist on a regular basis and that is Charlotte Yorke. Her care, love and compassion for our fur baby is like it was one of her own and that is why we think that Charlotte is an amazing asset to brightside vets. Thank-you all at Brightside for everything you do xx

An outstanding veterinary practice providing a World Class Service.

My Alfie adores Tatum she is so calming around him and has supported us on our journey with Alfie poorly ears highly recommend Tatum and all the staff are so friendly and helpful.