Clinic Not Accepting Clients from VetsCompared
Medivet Matlock – Vets in Matlock
Clinic Overview
- Friendly, caring atmosphere: owners describe the practice as welcoming, professional, and a place where they quickly felt at ease. - Strong praise for Paisley: she is singled out for patience, clear advice, and a practical, supportive approach in more involved cases. - Helpful day-to-day service: reviews mention easy registration, prompt appointments, and smooth handling of follow-up medication and repeat treatment while away from a usual vet.
Services
- •General veterinary care for multiple species: the practice is listed for cats, dogs, rabbits, small mammals, and exotics including birds and reptiles.
- •Routine appointments and preventative care: 15-minute consultations, vaccinations, nurse clinics, and home visits are listed. Owners also mention straightforward registration for new pets and appointments running on time.
- •Diagnostics and imaging: in-house laboratory testing, ECG, X-rays, and ultrasound are listed.
- •Treatment support and ongoing care: reviews mention help with an abscess needing antibiotics, medication being ordered for a dog with a kidney condition, and advice around more complex issues including feline hyperesthesia syndrome.
- •Dentistry and practical procedures: dentistry is listed, and owners also mention help with claw clipping and resolving matting or clumped fur in a long-haired cat.
- •Emergency and out-of-hours care: out-of-hours services are provided via Medivet 24 Hour Alfreton, with phone assessment stated as free of charge.
- •Training status: the practice is listed as a Veterinary Nurse Training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. The stated out-of-hours consultation fee is £130, and some owners describe the practice as offering fair prices; one also mentions a pet plan club.
People
- •Paisley (vet): strongly praised for being patient, reassuring, informative, and practical. Owners mention support with feline hyperesthesia syndrome, repeat antibiotics for an abscess, and arranging ongoing kidney medication without fuss.
- •Katy (vet): praised for calm, kind handling of anxious or difficult dogs.
- •Eddie (vet): described as friendly and thorough, including giving dogs a proper check before vaccinations.
- •Jackie (vet): one earlier review reported a claw clip being completed successfully, though the owner was unhappy with the communication and follow-up advice.
- •Reception team: reviews highlight a friendly, helpful front-desk team.
Reviews
Google rating: 4.6/5 from 230 reviews. Recent written feedback is consistently positive in tone.
- •Friendly, caring atmosphere: owners describe the practice as welcoming, professional, and a place where they quickly felt at ease.
- •Strong praise for Paisley: she is singled out for patience, clear advice, and a practical, supportive approach in more involved cases.
- •Helpful day-to-day service: reviews mention easy registration, prompt appointments, and smooth handling of follow-up medication and repeat treatment while away from a usual vet.
- •Confidence and value: several reviewers say they feel their pets are in good hands, with a few also commenting that pricing feels fair.
