Vets Now Chesterfield – Vets in Clay Cross
No Prices
No Prices Tracked
Corporate
Clinic Overview
Vets Now Chesterfield is an out-of-hours small-animal emergency clinic in Clay Cross and is part of Vets Now within the IVC Evidensia group. It focuses on urgent and emergency care when daytime practices are closed, with support also available by video consultation. Feedback continues to highlight quick access overnight, with some owners also noting that notes can be sent back to a regular vet where appropriate.
Services
- •Out-of-hours emergency care: Emergency appointments for small animals when local daytime practices are closed, including overnight and weekend cases.
- •Urgent treatment and assessment: Feedback mentions treatment for issues such as a cat with a glass cut, a dog’s tooth abscess treated with antibiotics, post-accident assessment, seizure cases, and management discussions around a dog with secondary pneumothorax.
- •Overnight and supportive care: Reviews include pets staying overnight, being kept comfortable, and receiving reassurance and handling during stressful admissions.
- •End-of-life care: Euthanasia is mentioned in feedback, with families describing clear communication and time and space to say goodbye.
- •Remote support and follow-up: The clinic offers video consultations, and owners have noted that records can be sent to a pet’s usual vet where relevant.
Pricing
No published pricing information is currently available for this clinic.
People
- •Will, Lottie, and Crofts are all named positively in feedback.
- •An unnamed vet nurse is praised for handling a cat with a glass cut, with one owner saying the vet consultation fee was waived because the nurse dealt with the case.
- •Across feedback, the wider team is often described as friendly, helpful, caring, and reassuring.
Reviews
Google rating: 4.2 stars from 432 reviews.
- •Recent feedback is mostly positive about the team’s manner, with owners describing staff as caring, professional, helpful, friendly, and reassuring during stressful emergencies.
- •Out-of-hours access remains a clear strength, with good comments about being seen in the early hours, overnight care, and pets being made more comfortable during admission.
- •Several owners say staff went above and beyond for their pets, including supportive handling, clear explanations, and caring treatment for both dogs and cats.
- •The main negative theme is cost, with some reviewers describing emergency fees as very high, and there are a few complaints about payment expectations, bedside manner, or whether enough investigation was carried out in serious cases.
