Matt Smith Vets

- Many owners describe the team as friendly, welcoming and calming, with several saying staff help nervous pets relax before examinations and make repeat visits easier. - Compassionate end-of-life care remains a strong theme, with recent reviews praising the kindness and sensitivity shown during euthanasia appointments. - Communication is often highlighted positively, especially around surgery and urgent treatment, with owners mentioning clear explanations, regular updates and helpful aftercare advice.

Services

•Routine and preventive care: consultations, vaccinations and booster injections, nurse clinics, six-month health checks, parasite control, microchipping, neutering, anal sac expression, blood pressure checks, grooming and nail clipping. Reviews also mention monthly puppy checks and support for anxious dogs during routine visits.
•Diagnostics, surgery and treatment: dentistry, diagnostic testing and imaging, surgery, and on-site support from the in-house lab, X-ray and ultrasound. Recent feedback includes major knee surgery with clear explanations and strong aftercare, alongside urgent treatment for a newborn puppy needing immediate surgical help.
•Urgent and sensitive care: owners describe prompt help in urgent situations, including emergency appointments and compassionate end-of-life care. Several reviews highlight calm, gentle handling during euthanasia appointments.
•Species and additional support: the practice lists care for dogs, cats, rabbits, hamsters, guinea pigs, gerbils, caged birds and backyard poultry, and reviews also mention a ferret. Pet travel documentation is also listed.
•Emergency arrangements: emergency support is available during normal opening hours through the practice, with out-of-hours care provided by MiNightVet Rotherham.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mostly positive, with several owners describing prices as fair, reasonable or affordable, though a small number of reviews raise concerns about higher bills in individual cases, including dental treatment and an urgent visit.

People

•Kim: praised for being knowledgeable, reassuring, gentle with pets, and generous with her time during appointments.
•Matt: mentioned positively by name in earlier feedback as caring and kind with pets.
•Wider team: reviewers regularly praise the vets, nurses and reception staff for being friendly, professional and compassionate, especially with nervous animals, urgent cases and end-of-life care.

Reviews

Google rating: 4.8 stars from 374 reviews.

•Many owners describe the team as friendly, welcoming and calming, with several saying staff help nervous pets relax before examinations and make repeat visits easier.
•Compassionate end-of-life care remains a strong theme, with recent reviews praising the kindness and sensitivity shown during euthanasia appointments.
•Communication is often highlighted positively, especially around surgery and urgent treatment, with owners mentioning clear explanations, regular updates and helpful aftercare advice.
•Most recent feedback is very positive overall, though there are a few negative experiences around cost, one emergency consultation, and one serious complaint following dental treatment.

Reviews for Matt Smith Vets

No VetsCompared reviews yet

Reviews from pet owners who enquired with Matt Smith Vets through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 374 we track in total. Recent reviews may not be representative of overall sentiment.

Danielle

1 week ago

Friendly staff and receptionists were great for getting my cat in for an emergency appointment despite not being registered. Veterinarian put my mind at ease.

Rich A

twice took my pooch... never again (1) asked if he needed a nail clip... was shouted by the old woman for not booking an appointment Gave them a second chance... (2) took him in with bleeding paws. was told his paws were bleeding. charged me 85£ never again

Jonathan Cutts

2 weeks ago

Paddy Ffrench

1 month ago

Fantastic always no how too look and treat ya pet plus lovely amazing staff

Nadine D Souza

Colin Campbell

7 months ago

We took Arthur out 18 year old cat to be euthanased on Friday 13th march and the compassion from the vet and nurse was beautiful. Thank you so much.xx

Reynolds Jon

Would love to give a five star rating but after my experience I will never use this practice again. My beautiful Greyhound went in for a Dental around 3 weeks ago, they took out 31 of his teeth and after some recovery time we fetched him home. Over the next week he deteriorated and after giving him lots of drugs eventually lost the use of his back legs and had to be put to sleep. When we asked how this could have happened one of the vets said oh he could have been positioned incorrectly on the table causing the pain during the Dental. I’m shocked that they would even say this and not really care that we’ve lost our dog because of this. I’m also amazed at the lack of knowledge about greyhounds when anaesthetic is used and drugs are given. £1700 and no dog to show for it. Money before care.

Elizabeth Wilson

All the staff here are friendly, professional and very caring. My dog has had major knee surgery and the whole process has been amazing. They've been great at explaining what's happening at every step, helped us feel calm and prepared, and taken excellent care of our much loved dog. They've answered every query, given great advice and been very helpful indeed. The after care has been great. I would definitely recommend them.

Anna Kowalski

9 months ago

A wonderful, caring practice. Everyone is so friendly and helpful. They prioritise the health of the animal over profits

Matt R

10 months ago

Most vet practises my Dachshund has played up and tried bitting them. I found that at Matt Smiths they made sure Maple was relaxed and happy before starting the consult.

Matt Smith Vets – Vets in Clay Cross

Clinic Overview

Services

Pricing

People

Reviews

Contact

Special Services

Location

Animals Treated at Matt Smith Vets

Animals We Treat

Companion Animals

Pricing at Matt Smith Vets

Consultations

Vaccinations

Neutering

Prescription Fees

Euthanasia

Cremation

Other Services

Opening Hours – Matt Smith Vets

Opening Hours

Hours