Gem Equine Ltd – Vets in Ripley
Clinic Overview
- Clients repeatedly praise the practice for clear communication and responsiveness, including regular phone updates, follow-up reports, and being available when owners need advice. - There is a strong theme of continuity of care, with several reviewers describing long-standing relationships and support for older horses and more complex ongoing cases. - Reviews give specific examples of care including dental treatment, 2-stage and 5-stage vettings, sarcoid assessment, eye ulcer treatment, steroid injections, and practical help with administering injections at home.
Services
- •Mobile and clinic-based equine care: The practice offers portable diagnostics as well as in-clinic treatment, with emergency calls stated on its website.
- •Diagnostics and investigations: Website-listed capabilities include mobile digital X-ray, ultrasound, endoscopy and gastroscopy, along with lameness investigations and gait analysis.
- •Routine and ongoing care: Website-listed services include equine dentistry, faecal egg counts and a repeat prescription service. Reviews give a concrete example of dental treatment where a pony was collected from home, cared for at the clinic with photo updates, and then returned home.
- •Medical management: The website lists ophthalmology and dermatology. Reviews mention treatment and follow-up for an eye ulcer, steroid injections, support with administering intramuscular injections, and assessment of a sarcoid with aftercare advice.
- •Vetting and pre-purchase examinations: Recent reviews mention both 2-stage and 5-stage vettings, with clients highlighting thorough assessments, clear communication during the process, and follow-up reporting.
Pricing
No published pricing information is currently available for this clinic.
People
- •Georgie: Frequently named by reviewers for dental care, ongoing case management, urgent visits and vettings. Clients regularly describe her as straightforward, thorough, honest in her explanations, and strong on follow-up and continuity of care.
- •Nerissa: Also repeatedly thanked in reviews for examinations, aftercare support, dental cases and general day-to-day responsiveness. Reviewers describe her as reassuring, polite and clear about treatment options.
Reviews
Google rating: 4.8/5 from 39 reviews. Recent reviewer feedback is very positive overall.
- •Clients repeatedly praise the practice for clear communication and responsiveness, including regular phone updates, follow-up reports, and being available when owners need advice.
- •There is a strong theme of continuity of care, with several reviewers describing long-standing relationships and support for older horses and more complex ongoing cases.
- •Reviews give specific examples of care including dental treatment, 2-stage and 5-stage vettings, sarcoid assessment, eye ulcer treatment, steroid injections, and practical help with administering injections at home.
- •Several comments also highlight a straightforward, ethical and welfare-focused approach, particularly during vettings and when discussing options, costs and aftercare.

