Overdale Veterinary Centre

- Friendly, supportive atmosphere: Many reviewers describe the staff as welcoming, kind and professional, and say they feel listened to and supported. - Calm handling of nervous pets: Several comments highlight gentle, patient care, including a nurse taking time to gain a dog’s trust and owners saying their vet-shy dogs cope well at the practice. - Good day-to-day service: Reviewers mention being able to get appointments when needed, efficient health checks and consistently caring treatment for dogs, cats and a guinea pig.

Services

•Farm and equine care: The practice offers farm services plus routine and emergency care for horses, ponies and donkeys.
•Routine small animal appointments: Reviews mention health checks, vaccinations and general appointments for dogs and cats, with one reviewer also mentioning help for a guinea pig.
•Urgent care and follow-up support: Emergency cover is listed, and reviews describe short-notice appointments, careful assessment, advice, medication and repeat follow-up when needed.
•Procedures and ongoing plans: Reviews mention dog castration and inpatient updates, and the clinic also offers a Pet Care Plan.

Pricing

No published pricing information is currently available for this clinic.

People

•John (vet): Named positively by a reviewer, who said he was particularly good.
•Jasmine: Previously praised for seeing a dog at short notice, diagnosing the problem and sending the owner home with advice and medication.
•Chloe (vet nurse): Previously commended for helping a highly fear-reactive dog stay on top of health checks and vaccinations, and for advocating for both dog and owner.
•Wider team: Recent reviews also speak well of the reception team, vets and nurses for being friendly, patient and reassuring.

Reviews

Google rating: 4.7/5 from 431 reviews. Recent feedback is very positive overall, with one notable complaint about reception/admin and cost.

•Friendly, supportive atmosphere: Many reviewers describe the staff as welcoming, kind and professional, and say they feel listened to and supported.
•Calm handling of nervous pets: Several comments highlight gentle, patient care, including a nurse taking time to gain a dog’s trust and owners saying their vet-shy dogs cope well at the practice.
•Good day-to-day service: Reviewers mention being able to get appointments when needed, efficient health checks and consistently caring treatment for dogs, cats and a guinea pig.
•Some mixed feeling on front-of-house and fees: One 1-star reviewer praised the vets, especially John, but criticised the reception/admin experience and felt the charges were too high.